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Jennifer Leahy reviewed True Shot Photography

Unfortunately I cannot review my experience with this company as, due to their appalling customer service my groupon voucher was not honoured. What I will say is, throughout my time using groupon vouchers, or vouchers from any other company, I have never experienced such a level of disdain and disinterest. Despite the fact that they had already had to extend the expiring date as they had been unable to accommodate the number of vouchers sold, and despite admitting they had supplied incorrect details to groupon for customers to reach them at, the declined to accept any responsibility. Instead they decided that the blame lay with my friend (they recipient of this gift) for not guessing the details were incorrect and searching elsewhere. I was also highly disappointed that despite the fact they were re-running the deal, they showed no interest in simply carrying the voucher over. Clearly this company was in it for a quick buck, and if you have an easy experience, I'm glad, however should any issues arrive, don't expect a very satisfying level of care or respect. I will be very careful before purchasing another voucher of this nature again.