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JohnnyB reviewed Komplett

Have used komplett numerous times in the last few years and I used to recomment them but I will never give them another cent of my money because I have discovered that they are not a pleasant company to deal with. I have spent roughly €3,000 in total and they were happy to take my money but when there was a problem with the products I bought they don't want to know about it and fobbed me off saying I could send it back to them but it would take a month to determine whether the product is faulty and then they would decide what to do. This is on top of my second last order being nearly a week late and my last order taking three weeks longer than they said it would take. I still haven't received my full order. I have emailed customer service regularly and when they reply they say it is on they way or that they will send a new one yet it never arrives. Do not use this company - they offer some cheaper prices but you do not get what you pay for and you are taking a big risk.